147… There’s nothing like it in the industry

 

147 is a special number at Abodea.  It represents the set of 147 questions asked of each new customer when they are onboarded.  Responses to those questions are integrated into our Trouble-shooting tool so that your tenants have a remarkable and transparent customer experience when speaking with our Maintenance Coordinators.

The 147 allow us to apply each individual customer’s processes, practices, and preferences when engaging with their tenants.

The 147 allow customers to define what is and is not an emergency for their tenants.

The 147 allow customers to specify how, when, and to what degree Abodea’s Maintenance Coordinators will troubleshoot and diagnose root causes and dispatch your prioritized list of vendors for every individual property placed under our care.

We’re happy to provide suggested responses for your 147.  That’s never a problem.  But, we don’t believe in a ‘standardized’ customer experience – not for your company and not for your tenants.

We believe in exceptional customer experiences.

We believe it’s our responsibility to surpass expectations so that every customer views us as an extension of their business, not a vendor.

We believe every tenant is a unique individual that deserves to feel like their issue is the center of our universe.  And, we use your 147 to customize our approach – handling every maintenance request with the same urgency, accuracy, and degree of care your tenants have come to expect.

Would you like a demo of our services?

When shopping for services that are good for you business, it may seem like a great tool to see a demonstration of the maintenance coordination services that are provided for property managers-but when we tell you that our program is fully customizable, it really IS just that!  As we learn more about your needs as a professional and your goals for your business as a whole, we work with you to create a program that works for you.  There’s not a solution that looks the same for everybody-and that’s why the best thing you can do is give us a call for a free cost analysis and analysis of the services needed so we can let you know what makes the most sense for your business!  We are constantly working with our staff of maintenance coordinators to make sure that they are continuously trained on topics relevant to maintenance and working on ideas to improve OUR portfolio of services to better serve you.  Several of members of our staff have worked in property management in various capacities and they know exactly what you need.  We use this experience to help us focus our programs on what will best serve your needs while you focus your attention on growing your business!

Several things have changed very quickly and for YOUR benefit at Abodea in the last couple months, but there is one thing that remains the same-our commitment to giving you the BEST service for your maintenance coordination needs.  Whether you have 2 properties or 20,000-we have a solution for you.  Contact us today!  We are confident that our demonstration of maintenance coordination services for your property management business will be the start of Abodea handling your maintenance calls for you!

HOLD, Please?

After handing over your maintenance coordination services, we know that the service to your tenants is of utmost importance.  Along with acting as an extension of YOUR business, as part of OUR business we closely monitor the service that your tenants are getting.  The time that your tenants spend waiting to speak to someone is a major focus for our staff.  Although we continue to work on decreasing the time that your tenants have to wait, our most recent analytics show that it is taking less than one minute to get to your tenants!  As a matter of fact, we are 7 seconds away from decreasing the time to 30 seconds!!!

We pride ourselves in not only giving you the best service, we know that your tenants are vital to your success and we want to keep them happy too!  Call us today to find out how we can customize a solution to you.  We can’t outline how our services can specifically benefit you because we customize every piece of our service FOR you.  Call us today to find out what solution we can tailor to your needs!

Maintenance Coordination for Property Managers

We are committed to working with you as an extension of your business so that you can focus more time and attention on growing your business and your portfolio.

During rent week, how much time would we give you back if we handled your maintenance coordination?

While preparing your properties for move-in, could you use more time to focus on marketing your business while we handle the maintenance coordination?

We know there are several maintenance services you could choose, but find out if Abodea is the right fit for you.  If you’re wondering why you can’t gauge exactly how we fit into your business model, it’s because it’s different for everyone.  Our solutions are fully customizable, meaning we don’t handle any 2 or 20,000 portfolios the same!  We handle it the way you ask us to, and there is no limit to customizing your maintenance coordination program!  Call us today so we can provide a detailed analysis on how our services can work with you and for you!

Call us today! 844-836-3248

FREEDOM Friday!!!

The weekend is here!  Are you wrapping up your day with the promise of a relaxing weekend ahead of you?  Or are you wrapping up your day with the expectation to work through your weekend taking maintenance calls?

Abodea would LOVE to give you Freedom from maintenance calls, put money BACK in your pocket, AND give you back much needed time to help grow your business!  As the original 24x7x365 solution for property manager’s maintenance coordination, we understand how the demands of your business work and we want to help!

Is our on boarding process fast?  NO!  And it shouldn’t be!  We take our time to make sure we understand exactly how you run your business so that we can act on your behalf as an extension of your business-not just a service!!

Call us today to find out how to get started before you let another Friday pass you by!

3 things to know…